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Frequently asked

How do I cancel my Pro subscription?

Go to Dashboard → Settings, or email support@mancore.net. You keep Pro access until the end of your billing period — no partial refunds for unused time. See our full Refund Policy at mancore.net/refund-policy.

I forgot my password — how do I reset it?

Go to mancore.net/auth/forgot-password, enter your email and we'll send a reset link instantly. Check your spam folder if it doesn't arrive within 2 minutes.

My PDF report won't download — what do I do?

Make sure you have at least one symptom entry logged. If the issue persists, try a different browser or use the contact form below.

Can I export all my health data?

Your 30-day PDF report (free) or full-history report (Pro) is the current export option. Raw data export is on our roadmap.

Is my health data private?

Yes. All data is encrypted at rest and in transit. We never sell or share your personal health data with third parties. See our Privacy Policy for full details.

I signed up with Google but can't log in — help?

Click 'Continue with Google' on the login page and select the same Google account you used to sign up. If you're still stuck, use the contact form below.